 |
GUARANTEE, SHIPPING and RETURN INFORMATION |
| Ordering
online has never been so easy. |
| At
Cowboy and Lady you can use our secure online shopping cart or
call us |
| Toll
Free at 1-800-679-6840 |
|
Our Personal Guarantee |
| The pledge we made in 1996 when we first
opened still stands: If you are not 100% satisfied with
your purchase, please return it for a refund, an exchange,
or
credit of
the full product cost. |
|
Return Policy: |
We are confident that you'll love any item purchased but, if you
are not happy with your purchase feel free to send it back for a
full
refund within 15 days of the delivery date.
Christmas Holiday: we extend our return policy for items
purchased in November through December 25. Purchases
during that period
can be returned for an EXCHANGE ONLY through
January 15.
Note: Custom orders are neither cancelable nor refundable, please
call.
We have a liberal return policy but some limitations do apply.
Items
used in 'Photo Shoots' are not returnable. |
- Shipping charges are not refundable.
- The buyer must pay return shipping.
- Items that have been damaged, modified or altered in any
way are not returnable.
- Items must be in original condition in the original shipping
material.
|
|
Please notify us before you return any item in order
to guarantee that your return will be processed properly.
Failure
to notify us
could delay your refund. |
|
Customer Service Support |
| If you ever have a question about a
product, wish to place an order, or check on the status of your order,
you can call us at 1-800-679-6840
and we will be happy to help you. You may also email us at
|
| |
Phone: 1-800-679-6840
Email: |
| |
Information
Collection, Use, and Sharing |
We are the sole owners of the information collected on this site.
We only have access to/collect information that you voluntarily
give us when ordering from our 'Online Catalog'.
We will
not share, sell or rent this information to anyone. |
|
| [ Click
HERE to PRINT Blank Order Form ] |
PRINT
BLANK INVOICE:
If you'd rather pay for your purchase Off Line you
can use our  invoice
form send it along
with your personal check or cashier check to: |
The
Cowboy and The Lady
2720 Rincon Dr.
Grand Junction, CO. 81503 |
| [ Click
HERE to PRINT Blank Order Form ] |
Shipping |
| We use UPS (United Parcel Services)
or USPS (United State Postal Service) We ship most all items UPS Ground, if you have special requirments
please include a note with your order or email us. |
| |
| Shipping Schedule: We usually ship most in-stock orders placed
before 3:00 pm MST on the same day. Delivery will vary based on your
delivery location (3 to 6 business day). |
| |
After you place an order, the carrier, ship date, and estimated
delivery date for your package will be sent to you via email.
Your
Account and can be found in your shipment confirmation e-mail.
If
you have
a
tracking or delivery confirmation number, you can track your package
by clicking the Track packages link in Your Shipping Confirmation Email. |
| |
| Overnight shipping available for an additional charge please
call 1-800-679-6840 or email
for details |
|
| INTERNATIONAL
SHIPPING |
| Estimated |
Headdresses |
$ 54.00 |
Jewelry |
$ 22.00 |
For additional information Call 1-970-244-6986
or email
|
Double Trail Headdress |
$ 60.00 |
Sandpaintings |
$ |
|
|
Read
what our Customers tell us
(Testimonials) |
| |
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